NCVA update Re: Second meeting
The parent group will be meeting with the Regional Commissioner, Donna Donaghy, on Thursday, June 8, 2006 at USF, many thanks to Jeff Nelson, the USF coach for giving us a place to meet. The agenda for this meeting follows. The parent group will also be submitting items they’d like to see included on the website.
The parent group, as mentioned in an earlier post, will be meeting with the NCVA Board on June 12, at the NCVA office.
Please feel free to share suggestions, additions, etc.
Proposed Agenda for June 8th meeting
The first time the parent group met with the Regional Commissioner, we started with an agenda that included one major “how” item with 3 “what” items.
The how: Communication
1) Safety + Standards
2) Staying informed about how NCVA works and What it does- some contact with the board.
3) Parent input about the tryout system. e.g. no tryouts or offers before the end of the high school season.
As a goal for the 2nd meeting, the “Whats” remain issues of concern to the parents, but we feel that the priority is to get some closure around the “How”. After checking in with parents, they identified the following reasonable “communication” goals.
1) If they raise a safety concern (part of the player bill of rights), they want their communication acknowledged either by phone, e-mail, or letter. (one repeated concern was that phone, e-mails, and letters to NCVA had not been consistently acknowledged)
2) They want to know who at NCVA is responsible for particular kinds of issues. (the Regional Commissioner might be ultimately responsible, but it’s clear that she’s a very busy individual)
3) They’d like to be able to find standards and protocols explain how and why things are done at tournaments.
4) With serious issues, parents need to know that the problem is being addressed (apparently one issue is that they simply don’t hear about what’s been done or tried) and why the problem might persist. Often the parent community might have resources and answers to help.
5) They want clear guidelines about what’s a Parent-NCVA matter, what’s a Parent-Club matter, and what’s a Club-NCVA matter.
7:00-7:10 10 minutes : introductions
7:10-7:20 10 minutes Appreciating what went well this year and identifying remaining issues ?
7:20-7:40 20 minutes: Acknowledging and responding to correspondence around “legitimate” parent concerns.
1) Who do you contact?
2) How do you contact that person?
3) How to get an answer back that let’s people know that their inquiry was received.
4) How and where to answer questions.
5) How can parents help make this easier?
7:40-8:20 40 minutes: Website information
1) Adding a Frequently Asked Questions (FAQ) section
2) Updating and maintenance of the FAQ
3) What should go into a FAQ? (some items for a FAQ will be attached in a separate e-mail early next week)
4) What “news” should be shared? e.g. Board meetings, agendas, and actions (except closed items), guidelines for facilities
5) Issues of concern from the Region’s side re: parents. e.g. care of the sites, following rules, comportment re: referees etc.
6) Identifying and dealing with ongoing issues-updates on progress, explanations, etc.
7) A wish list? Also a place for members to identify things that are being done well or recognize extraordinary efforts.
8) How to deal with problems with a club?
9) How can parents help shape this and contribute?
8:25-9:00 Preparation for the Board Meeting
1) How do board meetings work?
2) What do they want to hear about?
4) Format for the 30 minutes (powerpoint, question and answer, etc.)
5) Future communications
6) Presentation of progress with these meetings.
7) What is the role of parents in the Region?
Link to my other volleyball articles